General conditions of use

Last updated: November 10, 2023

The following General Conditions of Use (the “General Conditions”) apply to you, the user of the website www.espressocommunication.com (the “Website”), operated by Espresso communication (“us,” “we,” or “our”).

By accessing or browsing the Website, you confirm that you have read, understand, and agree to be bound by these General Conditions. We reserve the right to change these General Conditions at any time without notice. Your continued use of the Website after changes are posted constitutes your acceptance of these General Conditions as modified. Please note that any changes made to these General Conditions will appear in this section. 

1. Intellectual property

All intellectual property on the Website, including all copyrighted material, trademarks, and patents, with the exception of user-generated content as defined below, is the property of Espresso communication or its licensors. All trademarks are owned, registered, and/or licensed by Espresso communication. All content on the Website, including but not limited to text, software, code, design, graphics, photos, sounds, music, videos, applications, and interactive features, with the exception of user-generated content as defined below, constitutes a collective work under Canadian or other copyright law and is the property of Espresso communication. Materials on the Website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed, or modified, in whole or in part, whether in text, graphic, audio, video, or executable form, without our written permission.

All rights reserved.

2. Use of company content

Espresso communication may provide you with certain information as a result of your use of the Website, including but not limited to documentation, data, or information developed by us, and other materials which may assist in the use of the Website or services (the “Company Content”). The Company Content is an integral part of the Website and may not be used for any other purpose than the use of the Website and the services offered on the Website. Nothing in these General Conditions may be interpreted as granting any licence of intellectual property rights to you.

3. Affiliate marketing and advertising

Through the Website and its services, Espresso communication may engage in affiliate marketing activities for which we receive a commission or percentage of sales. We may also accept advertising or sponsorships from commercial enterprises or receive other forms of advertising compensation.

4. Acceptable use of the website

You agree not to use the Website for unlawful purposes or any other purpose prohibited under this clause. You agree not to use the Website in any way that could damage the Website or Espresso communication’s services or general business.
 
You further agree not to use the Website to do any of the following:

a) Harass, abuse, or threaten others or otherwise violate any person’s legal rights

b) Violate the intellectual property rights of Espresso communication or any third party

c) Upload or otherwise disseminate any computer viruses or other software that could damage the property of Espresso communication or of a third party

d) Commit fraud

5. Protection of privacy

Through your use of the Website, you may provide Espresso communication with certain information. By doing so, you authorize us to use your information in Canada and in any other country where we may operate.

When you subscribe to our newsletter or fill out a form on the Website, you provide us with a valid email address and potentially certain additional information, such as your first name, last name, and telephone number. Depending on how you use the Website, we may also receive information from external applications you use to access the Website, or we may receive information about you through various web technologies, such as cookies, log files, tracking pixels (also known as “invisible GIFs”), web beacons, and others.  

We use the information we collect from you to ensure you have a good experience on the Website. We may also use some of the passive information received to improve our marketing and analytics, and for this purpose, we may work with third-party providers. Marketing cookies also allow us to personalize the ads you see online, making them more relevant and tailored to your interests.

If you would like to disable our access to any passive information we receive from the use of various technologies, you may choose to disable cookies in your web browser. Note that we will still receive any personal information you provide, such as your email address.

6. Release of liability

The Website is provided for communication purposes only. You acknowledge and agree that no information posted on the Website is intended to be legal advice, medical advice, or financial advice, and no fiduciary relationship has been created between you and Espresso communication. We do not assume responsibility or liability for any advice or other information given on the Website.

7. Reverse engineering and security

It is prohibited to do either of the following:

a) Reverse engineer or disassemble any code or software from or on the Website

b) Violate or attempt to violate the security of the Website through any unauthorized access, circumvention of encryption or other security tools, data mining, or interference with any host, user, or network

8. Indemnification

You agree to defend, indemnify, and hold harmless Espresso communication and its affiliates from and against any and all claims, actions, or demands, including legal costs, arising out of or relating to your use or misuse of the Website, your breach of these General Conditions, or your conduct or actions. If necessary, we will select our own legal counsel and participate in our own defence.

9. Spam policy

You are strictly prohibited from using the Website or any services provided on the Website for illegal spam activities, including gathering email addresses and personal information from others and sending mass commercial emails.

10. Links and third-party content

We may occasionally post links to websites or services offered by third parties. We are not responsible for any damage or losses arising from the use of third-party services linked to from the Website.

11. Severability

If any clause of these General Conditions is determined to be unlawful, void, or unenforceable, in whole or in part, the unenforceable portion shall not affect the validity and enforceability of the remaining clauses of these General Conditions.

12. No warranty

While we have made reasonable efforts to ensure that the content of the Website is accurate, we do not warrant that this content is error-free, up-to-date, or complete. Under no circumstances can we be held responsible for any damages resulting from an error on the Website.

We assume no responsibility for any damages resulting from the misuse of the content of the Website. Furthermore, we cannot guarantee that the Website will be available without interruption, errors, or omissions, or that defects will be corrected. Neither can we guarantee that the Website and the servers that host it are free of viruses or harmful components. The Website and its content are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind, either express or implied.

13. Privacy

In addition to these General Conditions, the Website is governed by a Privacy Policy that describes how personal information is handled when you visit the Website, as well as how cookies are used. 
 
For more information, please refer to our Privacy Policy at the following address: espressocommunication.com/en/privacy-policy.

By browsing the Website, you declare that you have read and understand the aforementioned Privacy Policy.

14. Questions and further information

If you have any questions or require further information, please contact us at rprp@espressocommunication.com.