Last update: September 18th, 2023
If you have any questions, comments, or concerns about the collection and processing of your personal information, please contact us at any time:
Attn: Véronique Paquin
Espresso communication et design inc.
4428 Saint-Laurent Boulevard, Suite 300
Montreal, QC H2W 1Z5
This policy applies to all personal information collected, used, or disclosed during use of our website, throughout our recruitment process, and in the course of delivering our professional services (our “Services”). Our Services include, but are not limited to, the following:
To learn more about how our clients handle personal information, please refer to their privacy policies.
Personal information is any information about a natural person that enables that person to be identified, either directly or indirectly. It is information that, alone or in combination with other data, makes it possible to identify you as an individual.
This information may include, without limitation, your name, postal address, location data, telephone number, email address, IP address, age, and any elements specific to your physical, psychological, economic, cultural, or social identity.
Personal information also includes information collected through cookies and other tracking technologies, such as pixels or mobile device advertising identifiers. Cookies allow our website to collect and remember certain information about you, such as preferences, and to carry out targeted marketing according to your interests.
In order to provide our services, we need to collect certain personal information, such as your first and last name, telephone number, and email address.
We collect the personal information you send us via the website interface (by filling in the contact form or application form) and other means (for example, by email).
The following table shows the personal information we collect and the purposes for which it is collected.
Please note that when you consent to the processing of your personal information, you may subsequently withdraw your consent at any time by emailing our Privacy Officer at email@example.com.
|Purpose of data collection||Types of personal information|
|Communicating with you and responding to your requests||
|Providing our Services||
|Distributing our newsletter (you may give your consent at any time using the mechanism in the newsletter)||
|Providing social network management services||
|Providing web hosting services||
|Obtaining statistics and performance analyses, including through the use of analytical cookies such as Google Analytics 4, in order to improve and administer our website||
|Administering our website and ensuring its security||
|Evaluating applications and recruiting employees||
We use browser cookies for various purposes, as indicated in the table below. We use both our own cookies and those of third parties. Third-party cookies are useful for analytical purposes and also enable us to show you targeted advertising.
|Browser cookie categories||Usage|
|Essential||Essential cookies are required for the basic operation of our website. They help ensure a smooth and secure user experience by allowing you to use the site’s main functionalities.|
|Analytical||Analytical cookies are used to collect anonymous data about user activity on our website. They provide valuable information that we use to analyze and optimize website performance. For example, we use Google Analytics 4 cookies to obtain information such as number and origin of visitors, pages visited, and time spent on our website. We only see the data provided by Google Analytics 4 in aggregate.|
|Performance||We use Google Analytics 4 performance cookies. These performance cookies improve the efficiency and speed of a website by storing temporary information on users’ devices, which helps to personalize their experience, optimize page loading, and reduce server load. They contribute to smoother browsing and an improved user experience by minimizing loading times.|
You can normally control the storage of cookies using the options offered by your web browser. Disabling certain cookies may affect the quality of your browsing or make certain features of our website unavailable.
We retain your information for as long as necessary to achieve the purposes identified at the time of collection. However, the retention period for personal information may be extended even after those purposes have been achieved, in particular for legal or regulatory reasons.
If you have any questions about the retention of your personal information, please contact us at firstname.lastname@example.org.
The personal information we collect is kept in secure environments.
We endeavour to adopt reasonable physical, administrative, and organizational measures to protect personal information:
Espresso also has agreements with its service providers to ensure that information is kept strictly confidential. For example, your websites are hosted on the OVHcloud platform, which complies with a number of security standards, including ISO/IEC 27001, PCI DSS (Payment Card Industry Data Security Standard), and SOC 2.
Below are the categories of third parties with whom we may share your personal information and the circumstances in which this may occur.
You have fundamental rights when it comes to your personal information.
Here are a few examples of rights you may have:
You may contact our Privacy Officer by email or post to exercise your rights. Please provide as much information as possible about the reason for your request.
Mailing Address: 4428, boulevard Saint-Laurent, bureau 300, Montréal (Québec) H2W 1Z5
E-mail adress: email@example.com
We may ask you for additional personal information to confirm your identity. If we are unable to comply with your request, we will inform you of the reasons why.
You may appeal our decision at any time by contacting the Commission d’accès à l’information. However, we invite you to get in touch with us if you are not satisfied with our handling of your personal information.
This policy may be amended to reflect changes to how we collect, use, or disclose personal information or changes in the laws applicable to us. In the event of such amendments, we will notify you and indicate the date of last update at the top of this page.